Frequently Asked Questions
Member FAQs
Who do I contact if I need help, access issues, or have feedback about the shop?
Start by asking another member—most are happy to help. You can post on Discord and usually get a response. For access or account issues, message Steven on Discord or email him directly at steven@thejoinery.club.
How do I update, pause, or cancel my membership?
Log into the Member Portal, click Member Profile , then Member Options. From there you can update your details, pause your membership, or cancel it entirely. No forms in triplicate, no awkward goodbyes—just a few clicks.
What happens if I damage a tool or something breaks while I’m using it?
Stop using it right away and post a note in the #issues channel on Discord. Accidents happen—just report it. If it’s clear misuse or negligence caused the damage, you may be asked to help cover repairs.
What’s the best way to connect with other members or ask questions?
Join our Discord server — that’s where most members share updates, ask questions, or show off projects. You can also stop by the shop or attend Monthly Member Meetups (check the events page for the next meetup).
Can I bring a guest, helper, or family member into the shop?
Guests are welcome on a limited basis. They must follow all safety rules. You’re responsible for their behavior and safety, so plan ahead if you want to bring someone in.
Can I store my projects or materials at The Joinery?
Short-term project storage is available on a space-available basis. Check with Steven before leaving materials or large workpieces behind. Long-term storage isn’t guaranteed—our shelves are for builds, not backups.
What tools and materials are provided, and what do I need to bring?
The Joinery provides major machinery, some hand tools, and shared bits and blades. You’ll need to bring your own wood, finishes, consumables (sand paper and glue are availiable for sale) and any specialty bits or blades. If you’re unsure—ask first, don’t assume.
How do I sign up for classes and use my training fee credit?
As part of your member ship comformation you recieved a training Discount Code, Visit the Classes & Events page and register through our online calendar.
Where do I find and complete the online safety/orientation course?
You’ll receive a link to the online safety/orientation course when you join. It’s hosted on our Club Express portal and includes short videos and quizzes. It must be completed before your door credentials can be activated.
Do I need to take a class before using the tools?
Yes. We’re not handing you a loaded nail gun without training. At minimum you must complete our safety/orientation class, and certain tools (like the lathe, CNC, and Lasers) require their own certifications or training. With in the first 60 days you must complete one of our hands on couses such as the Basic Woodworking or Introduction to Woodworking class.
When is the shop open, and how do I know if someone’s available to help?
The shop is open 24/7 for members. While we don’t have regular staffed hours, help is never far away—post in Discord if you need assistance or check the Events page for scheduled assisted shop hours.
How do I get access to the shop after joining?
Provide a headshot (similar to a driver’s-license photo) and a four-digit PIN; we’ll enroll them and activate your door credentials. After that, stop by the shop — the system will recognize your face (or accept your PIN) and let you in — no secret handshake required.
Thinking About Joining?
What are the membership options and costs?
We keep it simple—one flat monthly fee that covers you and everyone in your household. That said, we know students are usually working with tighter budgets, so we offer a discounted rate just for them.
Do I need prior woodworking experience to join?
No. New woodworkers are welcome. We’ll teach you the basics through our orientation and beginner classes. Just bring curiosity and respect for sharp things.
How long does it take to get shop access after signing up?
Once you’ve paid your fee and completed the online orientation, we activate your door credentials—usually within a week. We’re fast, but we don’t cut corners on safety.
Is there a waitlist for membership or can I join anytime?
There’s no waitlist—just join, complete your orientation, and you’re in. While you’re getting started in the shop, be sure to schedule your hands-on class within your first 60 days of joining.
Are there any discounts for students, veterans, or family households?
Our Basic Membership covers your immediate household — it’s essentially a family plan. We also offer discounted Student Memberships for active students; those are individual memberships and don’t include family members.
Are there age restrictions for members?
You must be at least 18 to hold a membership. Teens aged 16‑17 can participate with a guardian present, and both must complete orientation.
What if I decide woodworking isn’t for me after joining?
We get it—woodworking isn’t for everyone. If you decide the shop isn’t your thing, you can cancel your membership anytime through the Member Portal. Your training fee is non‑refundable, but at least you’ll leave with a few new skills and a fresh appreciation for sawdust.
What does the training fee cover?
The one-time training fee covers your orientation and the hands-on Tool Tote class. If you’d rather take the Introduction to Woodworking course, you can apply $100 of your training fee toward that class. Think of it as your ticket to safe, confident shop access—just be sure to use the credit within your first 60 days.
Can I try the shop before committing to a membership?
Yes! We offer introductory classes and open house events on the second Saturday of most months, where you can tour the shop and even make a small project. It’s like test‑driving a workbench.
What tools will I learn to use in the first class?
In your first hands-on class—usually our Basic Woodworking or Intro to Woodworking—you’ll learn to safely use the table saw, miter saw, drill press, planer, joiner and band saw. We’ll ease you into more advanced machines as your confidence grows; we won’t throw you onto the lathe on day one.
What materials and safety gear do I need to bring for my first class?
The Joinery supplies the big machines, and project wood and supplies. Closed‑toe shoes, eye and hearing protection, Pencil and Paper are yours to bring if you want them. We provide the tools; you provide the common sense and PPE.
Thinking about taking a class?
Do you offer youth classes or classes for minors?
Our primary focus is adult education, but we occasionally host youth workshops for teens aged 16‑17 accompanied by a parent or guardian. Keep an eye on our class calendar or contact us if you’re interested in a family-friendly session.
Can I bring my own lumber or materials to class?
Most classes either provide all materials and supplies or there is a material fee. We would prefer to use the wood we prepare for the class to keep everyone on the same schedule.
Do classes include all materials and hardware?
For most introductory classes, we supply the wood, hardware, glue, and other consumables you’ll need. For project-based or advanced classes, the description will specify if you need to purchase or bring your own materials. If in doubt, ask the instructor ahead of time.
What if I arrive late to a class?
Please plan to arrive at least 10 minutes early so you have time to get settled and review safety guidelines. If you show up more than 10 minutes late, we may not be able to catch you up and you might forfeit your seat without a refund, since the instructor can’t restart the entire class. If you know you’ll be late, let us know as soon as possible.
How long is each class session?
Most classes run 2-4 hours per session, though some multi-day workshops may span multiple evenings or weekends. Weekend class sessions can last 8 hours in a day. Check the class description for specific times — we keep them manageable so you can actually finish the project.
What happens if a class is canceled or rescheduled?
If we cancel a class due to low enrollment or unforeseen circumstances, we’ll notify you and offer a full refund or transfer your registration to another date. If an instructor needs to reschedule, we’ll work with you to find a new time that fits your schedule.
Do you offer private lessons or one-on-one training?
Yes, we offer private sessions for members and non-members. If you want focused attention or have a specific project, contact Steven to schedule a one-on-one. Rates vary depending on the instructor and length of the session.
How many people are in each class?
We keep our classes small—usually 4 to 8 students—so everyone gets hands-on time and attention. Popular classes fill quickly, so register early.
Are classes open to non-members?
Yes. Most of our classes are open to non-members at a slightly higher fee. It’s a great way to get a feel for the shop before committing to a membership. Note that non-members won’t have open-shop access after class unless they join.
Are there prerequisites for advanced classes?
Some advanced classes require you to complete our introductory courses or have specific tool certifications. Check the class description for prerequisites. If you’re unsure, ask; we want you to succeed, not get in over your head.
Can I teach or assist with classes?
We love when members share their expertise. If you’re an experienced woodworker and want to teach or assist, reach out to Steven with your idea. We’ll ask to see samples of your work and make sure you’re comfortable leading a class. Compensation or shop credit can be arranged.
Can I get a refund if I miss a class?
We understand things come up. If you cancel at least 48 hours before the class, we’ll refund your fee or apply it as credit to another session. Cancellations inside 48 hours or no-shows forfeit the seat; our instructors still have to show up.
What should I bring to class?
Wear closed-toe shoes and bring your own safety glasses and hearing protection if you have them; we have extras at the shop. For most intro classes we provide all tools and materials. If a class requires special materials, we’ll list them in the class description. Bring your enthusiasm and be ready to learn.
What’s included in the Tool Tote class?
Our Tool Tote class is a hands‑on project where you build a sturdy hardwood tote from scratch. Along the way you’ll learn layout, measuring, cutting, joinery, and finishing techniques using the table saw, miter saw, drill press and more. You leave with a finished tote and the confidence to tackle future projects.
Do members get a discount on classes?
Yes, for most classes members do get a discount.
How do I register for a class?
Head to the Classes & Events page on our website, pick the class you want, and click Register. You’ll need to be logged into the Member Portal to complete your booking and apply any training fee credit.
What classes should I take first as a new member?
Start with our mandatory online safety/orientation course to learn shop rules. Then enroll in the Tool Tote or Intro to Woodworking class, where we walk you through safe use of the table saw, miter saw, drill press and hand tools. These foundation classes open the door to more advanced courses.
Band Saws
How do I safely clean the band saw table and remove scrap pieces?
Always turn off the band saw and wait until the blade comes to a complete stop before cleaning the table. Use a brush, stick, or push tool to sweep away sawdust and scrap pieces—never use your hands while the blade is moving. If you need to reach near the blade or perform more thorough cleaning, make sure the machine is unplugged or locked out to prevent accidental start-up.
Is it okay to leave the band saw running when I’m not cutting?
No. You should never leave a band saw running unattended. Always turn off the saw whenever you are not actively cutting or if you need to step away, even briefly. This prevents accidental contact or projectiles and ensures the machine is safe before making any adjustments or leaving the area.
What should I do if the band saw blade binds or breaks during use?
If the blade binds, breaks, or malfunctions, immediately turn off the saw and step away. Do not open the wheel guards or try to free the blade until the machine has completely stopped. Notify shop staff so the machine can be inspected and repaired.
Should I use my fingers to guide or remove waste near the blade?
No. Never use your fingers as a guide or to clear debris near the blade. Use push sticks, fences or guides to move material, and wait until the blade has completely stopped before removing scrap or sawdust with a brush or tool.
What other safety gear should I wear when using a band saw?
Besides safety glasses, wear hearing protection, avoid loose clothing or jewellery, tie back long hair, and wear non-slip shoes. A dust mask or face shield may also be appropriate depending on the material being cut.
How should I feed the workpiece through the band saw?
Feed the workpiece smoothly and at a consistent rate without forcing it. Use the fence or a push stick to guide the stock, maintain steady downward pressure, and never twist or bend the material while cutting.
What should I do before starting the band saw?
Before starting the band saw, clear the table of scraps, ensure the workpiece is not touching the blade, check that the blade is properly tensioned and guides are set, and make sure the workspace is well‑lit and free of obstructions.
How far should my hands and fingers be from the band saw blade?
Keep your hands and fingers at least two inches away from the blade at all times. Use push sticks or guides to control the material and never use your hands to remove scraps near the blade.
How should I adjust the blade guard before cutting on a band saw?
Always set the upper blade guard/guide as close to your workpiece as possible, typically within 1/4 inch above the material. This reduces the exposed blade length and provides better control.
Why do I need to wear safety glasses when using a band saw?
Always wear appropriate eye protection when operating the band saw. Safety glasses shield your eyes from flying debris or sparks created while cutting. Wearing them significantly reduces the risk of eye injuries.
