Member Knowledge-Base

Common questions from members.

The shop uses facial recognition for 24/7 access. During onboarding you’ll provide a photo and 4-digit PIN to set up your access. You’ll receive an email when it’s active.
Yes — membership covers your entire household. Each family member will need to complete the online safety orientation and set up their own door access.
Everything is in the Knowledge Base — tool-specific guides, safety SOPs, and how-tos. Check there first, and if you still have questions, ask in Discord or email joinery@thejoinery.club.
Yes. You can also purchase hardwoods from our lumber room. Please don’t bring in reclaimed wood with nails or hardware — it damages the equipment.
Email joinery@thejoinery.club. We ask for a 3-month initial commitment, but after that there are no contracts — cancel any time.